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Ask the CoverGuard AI Advisor, search our knowledge base, or browse guides. Real humans are a click away if you need them.
Ask the AI Advisor
Instant, conversational answers about CoverGuard, risk scores, and carriers — available 24/7.
AI Advisor
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CoverGuard AI answers questions about property insurability and using CoverGuard. It does not give legal, tax, or binding insurance advice — premium figures are estimates, not offers.
The AI Advisor can make mistakes. For binding quotes or account changes, use the contact form below.
Getting started
Four steps to your first insurability report.
1. Create your account
Sign up with your work email. Choose your role — agent, broker, buyer, or lender — so CoverGuard can tailor your dashboard.
Start signup2. Run your first property search
Enter an address to see flood, fire, wind, and earthquake risk scores, plus carrier availability in seconds.
Open search3. Generate an insurability report
Export a branded PDF with risk scores, carrier matches, and recommendations you can share with clients.
See a sample report4. Invite your team
Add teammates, share saved properties, and collaborate on client portfolios from one workspace.
Manage teamOnboarding & troubleshooting guides
Step-by-step how-tos for every role and workflow, plus troubleshooting. Pick your role to get a first-week playbook.
Knowledge base
12 articles
Reading a property report
What the risk score, cost-to-insure, carriers, and valuation mean — and how to read the answer-first report.
Read article Risk ScoresUnderstanding risk scores by peril
How flood, fire, wind, earthquake, and crime scores are built from FEMA, USGS, Cal Fire, NOAA, and more.
Read article CarriersHow carrier availability works
Why certain carriers appear for a property, the Bind-Path signal, and what "Modeled estimate" means.
Read article CarriersRequesting a binding quote
Send a quote request to an active carrier and follow its status through the timeline.
Read article ReportsBranded reports & sharing
Customize branding, pick sections, export a PDF, and share a secure link that expires after 90 days.
Read article ReportsSaving & comparing properties
Save homes with notes and tags, and compare up to three side by side.
Read article Account & BillingTeams, seats & billing
Buy seats, invite teammates, change your plan, and what happens to saved properties on downgrade.
Read article Account & BillingAI Advisor & bring-your-own-key
Use the always-on AI Advisor, and run CoverGuard AI on your own provider key.
Read article Getting StartedGetting started
A five-minute walkthrough from signup and terms to your first property report.
Read article Getting StartedProperty search (incl. bulk & natural language)
Look up any address, search by intent, and screen a whole CSV of addresses at once.
Read article APIUsing the CoverGuard API
Create API keys, understand the gates, and call the /api/v1 partner surface.
Read article APIIntegrations (Integration Hub)
Connect a CRM/LOS/AMS, map fields, and auto-map an external API onto CoverGuard.
Read articleFrequently asked questions
Can't find what you're looking for? Ask the AI Advisor.
What's new
Updates, improvements, and fixes shipped to production.
Still need help?
Our team replies within one business day. For urgent account issues, email us directly.